Index of this section

RESPONSIBLE MANAGEMENT

The people and the Planet: a Key Link

At Santillana, we are aware that change starts from within. That is why we are committed to responsible management, both of human resources, which constitute our most valuable asset, and of the materials we use in our daily activities. Taking care of people and the planet is one of our major commitments.

Connecting Talents

To offer the highest quality education, it is essential to have the best talent. Therefore, at Santillana we have a team of highly qualified professionals, who devote their effort, creativity and commitment to promote education.

Currently, our workforce comprises 3,453 employees, who work in the 19 Latin American countries where Santillana works, as well as in Spain, where our head office is located. This allows us to understand the local reality and to have a global vision that enriches all of our projects.

Due to this wide variety of both cultures and languages, our Code of Ethics is committed to protect the diversity of our staff, so that everyone can work with equal opportunities.

At the same time, we encourage internal communication so that all our professionals are well connected. We have different communication channels, including Santillana Conecta, a weekly newsletter we launched in 2024 that is a meeting point for professionals from different countries

Professionals
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Encouraging Personal and Professional Development

Following the last organizational climate survey, conducted at the end of 2023, action plans have been implemented in different countries to improve the obtained results and make Santillana a better place to work.

As a result of this effort to guarantee a good work environment, in 2024 Santillana was recognized, in Mexico and Ecuador, as one of the companies that promote a good work environment and support the well-being of its employees, according to Great Place to Work, the world authority on work culture.

Another milestone in 2024 was the implementation of a performance evaluation system, an essential tool to communicate with employees that facilitates feedback and helps enhance their professional growth. In 2024, 2,372 performance evaluations have been conducted. Our goal is to evaluate 100% of the workforce by 2026 to better identify internal talent and provide opportunities for development.

Training is key to achieve it. In 2024 we offered 53,531 hours of training to our employees. Two sustainability courses stand out, one aimed at all employees and one specifically addressed to managers.

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training hours for

our employees in 2024



"The Organizational Climate Survey is a key part of the Group's strategy, as it allows us to listen to our enployees, evaluate work environments, and make Santillana the best place to work".
Nuria Quevedo

Global Director of Human Resources

FEATURED PROJECT

Santillana Conecta

Reconnecting with the Planet

Besides addressing climate change and environmental challenges through our educational content, we are committed and responsible to apply sustainable development criteria in our management to make it more efficient and environmentally friendly day after day.

In 2024, we have implemented an Environmental Management Plan.  The main milestone of the Plan is the development of a tool to control the different environmental vectors (water, energy, waste and emissions) as well as other parameters, such as mobility or logistics.

While the carbon emissions produced by the Group’s operations do not have a significant environmental impact, we are currently working to minimize them. To this end, a Net Zero roadmap was created in 2023. For the first time, in 2024, concrete targets have been set for scopes 1-2 and 3, both in the short term and for 2050. The targets aim to ensure that the temperature of the planet does not rise more than 1.5ºC, as stated by the Paris Agreement.

Sustainable energy and materials

Currently, 97.1% of the paper (printing and office) used by Santillana is of certified sustainable origin. In addition, 31% of the office paper globally used by Santillana comes from sugar cane.

On the other hand, Santillana has made progress in the use of clean energy in 2024. 21% of the company’s global energy consumption is of Renewable Origin. In 2024, the global consumption of this type of energy increased 424% compared to the previous year. Last year, Santillana Brazili powered 100% of its operations in the country using clean energy.

FEATURED PROJECT

Santillana Brazil Operates 100% Using Renewable Energy

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