Block 2 - Intelligence at the Service of People and the Planet

Responsible Management

Intelligence at the Service of People and the Planet

All our actions are based on two key commitments: to promote the well-being and development of our professionals and to build a more sustainable future, acting with the utmost respect for the natural environment.

We pursue a responsible management guided by innovation and by the passion and intelligence of everyone in the company.

We are Committed
to Our Team's Potential

Santillana is currently a benchmark company in Latin American education thanks to the effort and dedication of its 3,491 professionals.

The management of this talent is aimed at ensuring quality employment, promoting work-life balance and flexibility, and developing the necessary skills to face the Group’s strategic and technological challenges.

As a result of this effort, in 2025 Santillana renewed its “Great Place to Work” certification in Ecuador. Santillana also maintains the certification “Top Companies: Culturally Powerful Companies” in Mexico. These awards strengthen our position as a leading employer in both countries.

Listening to Improve

Active listening and dialogue with our professionals are among our priorities. Following the global rollout of the first workplace climate survey in 2023, the second edition was conducted in 2025, with the participation of 86% of the workforce.

The results reflect improvement in the main indicators:

Based on these data, specific action plans have been implemented across countries, in the areas of professional development and growth, work-life balance, and communication and culture.

0 %

of Santillana’s professionals participated in the Workplace Climate Survey

Another core tool for talent management and communication with employees is performance evaluation. At Santillana, 71% of the workforce already has this process in place, and we are currently working to define a common model to extend this practice to all the Group’s companies.

In addition, we have other communication channels with our professionals, such as Santillana Conecta, a weekly newsletter that promotes knowledge between teams and shares the news of the educational sector.

Respect for Diversity

As a company present in almost all of Latin America, at Santillana we understand diversity as an essential value that must be protected and promoted.

We have a protocol that ensures that the selection and recruitment processes are objective, impartial, transparent, confidential, and aligned with the principles of equality and non-discrimination.

In the field of gender equality, in 2025, we will launch in Chile the program “Influential Women“, aimed at developing, empowering, and supporting women to form a pool of future directors and managers, and enhance their access to positions of greater responsibility in the medium term.

Part of the Santillana Chile team that participated in the “Influential Women” initiative.

We Encourage Professional Development

Employee training, a strategic pillar for Santillana’s growth, contributes to adapting to an environment in constant transformation.

Santillana offered +93,000 training hours to its employees in 2025 (+74% vs 2024)

In line with this strategy, Santillana launched the campaign “AI in Santillana” in the last quarter of 2025. This campaign marks the beginning of a specific training plan in artificial intelligence, which will be expanded to the entire workforce in 2026.

Featured project

AI in Santillana. Intelligence
Starts with You.

Our Talent,
at the Service of the Planet

At Santillana, we are committed to responsible management, which recognizes the impact of our actions and guides decisions to address environmental challenges. In a world affected by climate change and the pressure on natural resources, we are moving towards an operating model that is increasingly sustainable, efficient and consistent with our educational mission.

In 2025, we are promoting concrete actions to reduce our environmental footprint, integrating sustainability criteria into our operations, processes and value chain.

Energy that Drives Change

Putting intelligence at the service of the planet means managing energy in an innovative and responsible way. In 2025, Santillana significantly increased the use of renewable electricity, going from 21% in 2024 to 75% in 2025, thanks to:

This progress represents a decisive step in the reduction of Scope 2 emissions and consolidates an energy model consistent with our decarbonization commitments.

75% of the energy consumed is of renewable origin

Featured project

Santillana achieves 100% renewable energy certified in five countries

[1]I-RECs (International Renewable Energy Certificate) are standardized and traceable instruments that guarantee that 1Mwh of electrical energy consumed comes from renewable sources 

Efficiency as a Culture

In 2025, Santillana deepened its energy efficiency by modernizing air conditioning, lighting and operational management systems at different locations.

These improvements help reduce global electricity consumption by 11% in comparison to the previous year, accelerating the downward trend started in 2023. In addition, 15 of the 19 countries where it operates decreased their energy consumption. This reflects a sustained and homogeneous effort throughout the region.

Cleaner Mobility

In 2025, we took firm steps to decarbonize our fleets and mobility. In Brazil, the entire fleet is suitable for ethanol use; in Colombia, Mexico, and Puerto Rico, we incorporated hybrid vehicles and installed new charging stations.

We also implement internal campaigns to promote the use of ethanol in Brazil and to encourage the contracting of mobility services using electric or emission-compensated fleets.

42% of the fuel consumption of our fleet corresponds to biofuels, promoting the consumption of low-emission alternatives.

On the other hand, the work carried out together with the logistics teams of each country and with our suppliers allowed us to have much more accurate distribution data and improve the quality of Scope 3 emissions inventory. Thanks to this effort, the emissions associated with this category were reduced by 69% compared to the previous year, despite the recorded increase in long-distance corporate travel. This result strengthens the importance of advancing toward more robust measurement models and increasingly efficient and sustainable logistics management.

Responsible Production and Sustainable Consumption

In 2025, Santillana strengthened its responsible materials management, achieving that 97.5% of the printing and office paper used comes from certified sustainable sources, an increase of 0.4 percentage points from the previous year.

The progress toward internal digitalization also helped reduce the consumption of office paper by 20.6%, which demonstrates more efficient processes and less reliant on physical materials.

Water and Waste Management: Small Decisions, Big Impacts

The responsible use of water was another of the priorities in 2025. We renovated faucets, installed timers and reuse systems, and incorporated network-connected dispensers in a growing number of locations. In addition, for the first time we managed to report on the water consumption of 15 additional sites, improving the traceability of our environmental information.

At the same time, we optimize waste management, handling a total of 992.56 tons in 2025. When hazardous and non-hazardous waste are taken into account, the figure amounts to 1,000.49 tons. Thanks to more efficient management, 93% of this waste was recycled.

Less Emissions, Greater Sustainability

In 2025, Grupo PRISA has carried out a comprehensive improvement of its greenhouse gas (GHG) emissions inventory calculation process, strengthening the traceability, consistency, and external verifiability of the reported data. Within this framework, the Group has adopted ISO 14064-1 as the methodological standard for its corporate carbon footprint.

As a result of these methodological improvements, Santillana’s emissions calculated for 2025 show a reduction of approximately 48% compared to the previous year.

 

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